Avatar Reference Guide - System Codes by Root and Program
*Support personnel, please log in with the ROOT system code on the left to get to the corresponding PROGRAM system code for password resets
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| ROOT SYSTEM CODE | FULL PROGRAM NAME (TYPE - Inp or Outp) | PROGRAM SYSTEM CODE | Program # | LOCATION | PRACT. CREDENTIALS ENTRY | PROGRESS NOTE TYPE | PROGRESS NOTE REPORT | TREATMENT PLAN TYPE | TREATMENT PLAN REPORT | FACE SHEET VERSION | Psychiatric Evaluation/Assessment | MHSA? | Order Connect? | Document Scanning? | Appt Scheduler Site | Link to User Role Setup Document |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ACT (facility 3)OrderConnect facility 1507 | Alameda AOT/CC | AAO | 335/358 | Alameda, CA | Internal Program (Anthony Draper) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 280 17th St | Community Template CA non-IBHIS user role setup |
| Alameda AD ROC | ADR | 382 | Alameda, CA | Internal Program (Tyrreia L. Foreman) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 7200 Bancroft Ave | Community Template CA non-IBHIS user role setup | |
| Alameda TAYROC | TAR | 383 | Alameda, CA | Internal Program (Tyrreia L. Foreman) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 7200 Bancroft Ave | Community Template CA non-IBHIS user role setup | |
| Alameda JAMHR | AJM | 355 | Alameda, CA | Internal Program (Anthony Draper) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 280 17th St | Community Template CA non-IBHIS user role setup | |
| Alameda STRIDES | ALS | 121 | Alameda, CA | Internal Program (Anthony Draper) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 280 17th St | Community Template CA non-IBHIS user role setup | |
| Alameda Changes | CHG | 148 | Alameda, CA | Internal Program (Victoria Trujillo) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 7200 Bancroft Ave | Community Template CA non-IBHIS user role setup | |
| (inpatient) | Alameda Comfort Q CRT (CLOSED) | CQC | 384 | Alameda, CA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | Telecare Client Face Sheet | PM Only | N | N | Y | n/a | |
| (inpatient) | Hillside House | HSH | 380 | Antioch, CA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | Y | N/A | ACT root - PM only user role setup INP | |
| Changes Kaiser Oakland ICT | KOC | 343 | Oakland, CA | Internal Program (needs to be verified) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | N/A | Community Template CA non-IBHIS user role setup | |
| Alameda Stages (CLOSED) | STG | 118 | Alameda, CA | Internal Program (Anthony Draper) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | n/a | ||
| Alameda STEPS | STP | 156 | Alameda, CA | Internal Program (Anthony Draper) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 280 17th St | Community Template CA non-IBHIS user role setup | |
| Sausal Creek Outpatient | SCO | 152 | Oakland, CA | Internal Program (Vanessa Gonzalez) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | N | Y | Y | 2620 26th Ave | Community Template CA non-IBHIS user role setup | |
| Bakersfield Recovery Station | RSB | 357 | Bakersfield, CA | n/a | PM Only | PM Only | PM Only | PM Only | N | N | N | N/A | ACT root - PM only user role setup OUTP | |||
| Delano Recovery Station | DRS | 374 | ??? | n/a | PM Only | PM Only | PM Only | PM Only | N | N | N | N/A | ACT root - PM only user role setup OUTP | |||
| Downtown LA (AB109) CLOSED | LAB | 190 | Los Angeles, CA | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | N | N | n/a | ||
| LA4 SA4 FSP and FCCS (IBHIS) | LA4 | 167 | Los Angeles, CA | Karen Marshall (IBHIS/PRM entry) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 3125 North Broadway | LA IBHIS user role setup | |
LA CORE (CLOSED ) | 703 | 703 | Los Angeles, CA | Internal Program (Luisa Soler) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||
| LA HOMES | LAH | 360 | Bellflower, CA | Karen Marshall (IBHIS/PRM entry) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | N | Y | Y | 9901 Artesia Blvd | LA IBHIS user role setup | |
| LA HOP 7 (IBHIS) | LH7 | 138 | Bellflower, CA | Karen Marshall (IBHIS/PRM entry) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 9901 Artesia Blvd | LA IBHIS user role setup | |
| Telecare Kaiser Downey | TKD | 192 | Bellflower, CA | Karen Marshall (IBHIS/PRM entry) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | N/A | LA IBHIS user role setup | |
| LA Older Adults/PEI (IBHIS) | LAOA | 131 | Norwalk, CA | Karen Marshall (IBHIS/PRM entry) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 12440 Firestone Blvd | LA IBHIS user role setup | |
| LA ATLAS/TABS 109 (IBHIS) | ATLAS | 168/354 | Norwalk, CA | Karen Marshall (IBHIS/PRM entry) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 12440 Firestone Blvd | LA IBHIS user role setup | |
| Long Beach MHUCC (IBHIS) | LBC | 151 | Long Beach, CA | Karen Marshall (IBHIS/PRM entry) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan? | Community Treatment Plan Report? | Community Face Sheet? | n/a | N | N | Y | N/A | ACT root - user role setup LBC | |
| La Casa MHRC (IBHIS?) | LAC | 109 | Long Beach, CA | TBD | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | N/A | ACT root - PM only user role setup INP | |
| La Casa PHF (IBHIS) | LACPHF | 110 | Long Beach, CA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | Telecare Client Face Sheet La Casa PHF | PM Only | N | N | Y | N/A | ACT root - PM only user role setup LACPHF | |
| LA Step Down (IBHIS) | LASD | 185 | Long Beach, CA | Karen Marshall (IBHIS/PRM entry) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 4335 Atlantic Ave | LA IBHIS user role setup | |
| Multiple Programs (ATLAS, LA4, LH7, LAOA, LBC, LASD, LACPHF, LAH, TKD) | LAACT | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | N/A | n/a | |
| Discoveries (CLOSED) | DIS | 324 | Bellflower, CA | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | ||
| (inpatient) | Muriel Wright CRT | MWC | 352 | Santa Clara, CA | Internal Program (Courtney Payton) | CA Individual Progress Note | Community Progress Note Viewer | n/a | n/a | ??? | n/a | N | N | Y | N/A | ACT root - PM Plus PN user role setup INP.xls |
| (inpatient) | Muriel Wright SUTS | MWS | 353 | Santa Clara, CA | Internal Program (Hollie Limbocker) | CA Individual Progress Note | Community Progress Note Viewer | PM only | PM only | ??? | PM only | N | N | Y | N/A | ACT root - PM Plus PN user role setup INP.xls |
| Oregon ACT | TAG | 204 | Gresham, OR | Internal Program (Jenni Smith) | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 4101 NE Division St | Community Template OR- AZ user role setup | |
| Yuma ACT | YUA | 425 | Yuma, AZ | Revenue Cycle | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 1595 S. 1st Ave | Community Template OR- AZ user role setup | |
| Sierra Vista ACT | SVA | 427 | Sierra Vista, AZ | Revenue Cycle | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 75 North Garden Ave | Community Template OR- AZ user role setup | |
| Casa Grande ACT | CGA | 426 | Casa Grande, AZ | Revenue Cycle | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 1821 North Trekell Rd | Community Template OR- AZ user role setup | |
| Multiple Programs (YUA, SVA, CGA) | AZ | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
| (Inpatient) | Jay Mahler RC | JMC | 330 | San Leandro, CA | Revenue Cycle | PM only | PM only | PM only | Telecare Client Face Sheet | PM only | N | N | Y | n/a | ACT root - PM only user role setup INP | |
| Telecare Partners in Wellness | TPW | 334 | Santa Clara, CA | Internal Program (Myrlei Pat) | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 800 N 1st St | TPW user role setup | |
| Telecare La Claridad ACT | LCL | 372 | Santa Clara, CA | Internal Program (Sonia Sanchez-Pineda) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 425 E Santa Clara St | Community Template CA non-IBHIS user role setup | |
| Telecare La Conexion IFSP | LCX | 373 | Santa Clara, CA | Internal Program (Sonia Sanchez-Pineda) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 425 E Santa Clara St | Community Template CA non-IBHIS user role setup | |
| Redwood Place | RED | 154 | Castro Valley, CA | TBD | PM only | PM only | PM only | N | ??? | PM only | N | N | Y | n/a | ACT root - PM only user role setup INP | |
| Ridgecrest CSU (Kern County) | EKC | 339 | Ridgecrest, CA | Revenue Cycle | PM only | PM only | PM only | N | ??? | PM only | N | N | Y | n/a | ACT root - PM only user role setup OUTP | |
| (Inpatient) | Riverside Lagos | RCL | 342 | San Jacinto, CA | Revenue Cycle | PM only | PM only | PM only | N | Telecare Client Face Sheet | PM only | N | N | Y | n/a | ACT root - PM only user role setup RCL |
| Riverside CRC | RMC | 326 | Perris, CA | Revenue Cycle | PM only | PM only | PM only | N | ??? | PM only | N | N | Y | n/a | ACT root - PM only user role setup | |
| (Inpatient) | Riverside MHRC | RMH | 378 | Riverside, CA | Revenue Cycle  | PM only | PM only | PM only | N | ??? | PM only | N | N | Y | n/a | ACT root - PM only user role setup INP |
| Riverside ISRC (CLOSED ) | RSD | 341 | San Jacinto, CA | Internal Program (Reu Baggao) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.0 | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||
| Riverside RISE (CLOSED ) | RIS | 197 | Riverside, CA | Internal program (Reu Baggao) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.0 | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||
| Multiple Programs (RCL, RMC, RSD, RIS) | RIVER | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
| Sacramento ARISE | SAR | 368 | Sacramento, CA | Internal program (Elizabeth "Sydney" Muns, Lynne Genzel, Jenna McCluan) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 1103 North B Street | Community Template CA non-IBHIS user role setup | |
| Sacramento EMPOWER | EMP | 389 | Sacramento, CA | Internal Program (TBD) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 1103 North B Street | Community Template CA non-IBHIS user role setup | |
| Multiple Programs (SAR, EMP) | SAREMP | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
| Sacramento Kaiser North Bay | KNB | 379 | Fairfield, CA | Internal program (Michelle Sykes ) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | n/a | Community Template KAISER user role setup | |
| Sacramento Kaiser South Bay | KSB | 393 | Daly City, CA | Internal program () | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | n/a | Community Template KAISER user role setup | |
| Sacramento Kaiser ICT | KSS | 344 | Sacramento, CA | Internal program (Michelle Sykes ) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | n/a | Community Template KAISER user role setup | |
| Sacramento SOAR | SOR | 181 | Sacramento, CA | Internal program (Bisa Zenteno) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 900 Fulton Ave | Community Template CA non-IBHIS user role setup | |
| San Bernardino ACT | SBA | 153 | San Bernardino, CA | Internal program (Maria Palacios) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 2080 S. E St | Community Template CA non-IBHIS user role setup | |
San Bernardino CORE (CLOSED ) | 701 | 701 | San Bernardino, CA | Internal Program (Amie McGee, Maria Palacios) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||
| San Bernardino CORE FSP | CR1 | 390 | San Bernardino, CA | Internal Program (Amie McGee, Maria Palacios)??? | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 2080 S. E St | Community Template CA non-IBHIS user role setup | |
| San Bernardino FACT | FAC | 179 | San Bernardino, CA | Internal program (Norma Bermudez) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 2080 S. E St | Community Template CA non-IBHIS user role setup | |
| San Bernardino MAPS | MAP | 178 | San Bernardino, CA | Internal program (Maria Palacios) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 2080 S. E St | Community Template CA non-IBHIS user role setup | |
| San Bernardino Inland Empire (includes BHICCI) | TIE | 193 | San Bernardino, CA | Internal program (Maria Palacios) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 2080 S. E St | Community Template CA non-IBHIS user role setup | |
| Multiple Programs (CR1, FAC, MAP, MER, SBA, TIE, TKF, WEL, WIN) | SB | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
| San Diego AB 109 (PROPS) | SDP | 183 | San Diego, CA | TBD | PM only | PM only | PM only | PM only | ? | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Diego Agewise ICM | SDI | 349 | San Diego, CA | TBD | PM only | PM only | PM only | PM only | ? | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Diego Agewise SBCM | SAW | 188 | San Diego, CA | TBD | PM only | PM only | PM only | PM only | ? | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Diego Gateway/Pathways | SDACT | 122/186 | San Diego, CA | TBD | PM only | PM only | PM only | PM only | ? | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Diego MH Collaborative | SDC | 327 | San Diego, CA | TBD | PM only | PM only | PM only | PM only | ? | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Diego CORE (CLOSED ) | 702 | 702 | San Diego, CA | Internal Program (Ashley Figueroa) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||
| San Diego IHOT | HOT | 184 | San Diego, CA | Internal Program (Ashley Figueroa) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 1660 Hotel Circle North | Community Template CA non-IBHIS user role setup | |
| San Diego KAISER | KPF | 133 | San Diego, CA | Internal Program (Ashley Figueroa) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 10992 San Diego Mission Rd | Community Template CA non-IBHIS user role setup | |
| San Diego Transition Team (CLOSED ) | SDTT | 337 | San Diego, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | N | N | Y | n/a | ACT root - PM only user role setup OUTP | |
| Multiple Programs (SDP, SDI, SAW, SDACT, SDC, 702, HOT, KPF, SDTT, TES AND LLZ) | SAND | 183, 349, 188, 122/186, 327, 702, 184, 133, 337, 370, 369 | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
| San Diego MCRT | SDM | 396 | San Diego, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | N | N | Y | n/a | ACT root - PM only user role setup OUTP | |
| San Diego iCare Mobile Engagement Team | SYM | 395 | San Diego, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | N | N | Y | n/a | ACT root - PM only user role setup OUTP | |
| San Diego Tesoro Acute Care Step-Down | TES | 370 | San Diego, CA | Internal Program (TBD) | PM Only | PM Only | PM Only | PM Only | PM Only | PM Only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Diego La Luz Long Term Step-Down | LLZ | 369 | San Diego, CA | Internal Program (TBD) | PM Only | PM Only | PM Only | PM Only | PM Only | PM Only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Diego Kearny Vista PSH | KVH | 602 | San Diego, CA | Internal Program (TBD) | PM Only | PM Only | PM Only | PM Only | PM Only | PM Only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Joaquin CONNECT I | SJI | 363 | Stockton, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Joaquin CONNECT II | SJ2 | 364 | n/a | PM only | PM only | PM only | PM only | PM only | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | ||
| San Joaquin CONNECT III | SJ3 | 376 | Stockton, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| San Joaquin Peer Navigation | SJP | 375 | Stockton, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | Y | N | N | n/a | ACT root - PM only user role setup OUTP | |
| San Joaquin TEIRS | SJT | 329 | Stockton, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | Y | N | N | n/a | ACT root - PM only user role setup OUTP | |
| Stanislaus programs (Josie's TRAC, Modesto Recovery, all TRAC programs in San Joaquin County) | STAN | 134/135 (various) | Modesto, CA | Internal Program (TBD) | PM only | PM only | PM only | PM only | PM only | PM only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| (in PHF root as MCM) | Mason County MOT/ICM | MCM2 | 257 | Shelton, WA | Internal Program (Simon Dau-Angok) | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | N | Y | Y | 601 West Franklin St | Community Template WA user role setup |
| (in PHF root as MCT) | Thurston County MOT/ICM | MCT2 | 256 | Olympia, WA | Internal Program (Simon Dau-Angok) | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | N | Y | Y | 908 5th Avenue | Community Template WA user role setup |
| Pierce Peer Bridger | PPB | 261 | Olympia, WA | Internal Program (TBD) | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | N | Y | Y | 3901 South Fife St | Community Template WA user role setup | |
| Pierce T-CAT | PCA | 262 | Tacoma, WA | Internal Program (Theresa Summers, Toby Estler) | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | N | Y | Y | 3901 South Fife St | Community Template WA user role setup | |
| (in PHF root as TCM) | Transitional Case Management (CLOSED | TCM2 | 252 | Vancouver, WA | Internal Program (Kathe Hodges) | Community Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Community Template non-CA user role setup | ||
| San Mateo Transitions (and associated programs) | SMT | 160 | Belmont, CA | Internal Program (William Jeske) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 1692 El Camino Real | Community Template CA non-IBHIS user role setup | |
| (Inpatient) | Agnes Avenue/Lane | ACR | 367 | Santa Maria, CA | n/a | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | n/a | ACT root - PM only user role setup RCL |
| (Inpatient) | Carmen Lane Crisis (Residential) | CLC | 177 | Santa Maria, CA | n/a | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | n/a | ACT root - PM only user role setup RCL |
| Santa Maria ACT | SMA | 127 | Santa Maria, CA | Internal Program (TBD) | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | Y | N | Y | n/a | ACT root - PM only with MHSA and OC user role setup | |
| Sutter Yuba SHINE FSP | SYF | 392 | Marysville, CA | n/a | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| New Haven Support Services | NHS | 391 | Yuba City, CA | Internal Program (TBD) | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| Durham ACT (CLOSED) | TDA | 401 | Durham, NC | Internal Program (Jorie Spellers) | Community Individual Progress Note | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | Community Template non-CA user role setup | ||
| Sonoma ACT | TSA | 166 | Santa Rosa, CA | Internal Program (Dionisio Martinez) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 327 College Ave | Community Template CA non-IBHIS user role setup | |
| Kaiser Fontana | TKF | 362 | Fontana, CA | ??? | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | N | N | Y | n/a | Community Template CA non-IBHIS user role setup | |
| Merrill CSU | MER | 346 | Fontana, CA | Internal Program (Katherine Velazquez) | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | Y | n/a | ACT root - PM only user role setup | ||
| (Inpatient) | Wellspring CRT | WEL | 347 | Fontana, CA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | Y | n/a | ACT root - PM only user role setup INP | |
| Windsor Center | WIN | 345 | San Bernardino, CA | Internal Progarm (Dawn Paz) | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | Y | n/a | ACT root - PM only user role setup | ||
| (Inpatient) | OC Treehouse North | THN | 350 | Orange, CA | Revenue Cycle | PM only | PM only | PM only | PM only | ??? | PM only | N | N | Y | n/a | ACT root - PM only user role setup INP |
| (Inpatient) | OC Treehouse South | THS | 340 | Mission Viejo, CA | Revenue Cycle | PM only | PM only | PM only | PM only | ??? | PM only | N | N | Y | n/a | ACT root - PM only user role setup INP |
| OC WIT | WIT | 187 | Orange, CA | Revenue Cycle | PM only | PM only | PM only | PM only | ??? | PM only | N | N | Y | n/a | ACT root - PM only user role setup | |
| OC Home First Central | HFF | 381 | Orange, CA | ??? | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||||||||
| OC Home First South | HFS | 398 | Orange, CA | ??? | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||||||||
| Orange County AOT | OCA | 336 | Orange, CA | ??? | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||||||||
| Orange County STEPS | OCS | 180 | Orange, CA | ??? | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||||||||
| OC TAO Central | OGP | 351 | Orange, CA | ??? | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||||||||
| OC TAO North | TAO | 161 | Orange, CA | ??? | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||||||||
| OC TAO South | TOS | 189 | Orange, CA | ??? | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||||||||
| Be Well Co-Occurring | BWC | 386 | Orange, CA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | n/a | ACT root - PM only user role setup | |
| Be Well Withdrawal | BWD | 387 | Orange, CA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | n/a | ACT root - PM only user role setup | |
| Be Well Recovery Orange | BWR | 385 | Orange, CA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | n/a | ACT root - PM only user role setup | |
| Be Well SUTS | BWS | 388 | Orange, CA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | ??? | N | N | Y | n/a | ACT root - PM only user role setup | ||
| Vida ACT | VAS | 365 | San Diego, CA | Internal Program (Maria Munoz) | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | Y | N | Y | n/a | ACT root - PM only with MHSA user role setup | |
| Multiple Programs (VST, VIP, CLC) | VEN | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
| Ventura VISTA/VOICE | VST | 146 | Ventura, CA | Internal Program (Ivone Hernandez) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.1 | Y | Y | Y | 5810 Ralston St | Community Template CA non-IBHIS user role setup | |
| Yolo INSPIRE FSP | YCI | 394 | West Sacramento, CA | TBD | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | n/a | ACT root - PM only user role setup | |
| Ventura VIPS (CLOSED) | VIP | 328 | Ventura, CA | Internal Program (Ivone Hernandez) | CA Progress Note (Individual & Group) | Community Progress Note Viewer | Community Treatment Plan | Community Treatment Plan Report | Community Face Sheet | Psychiatric Evaluation 1.0 | Y | Y | Y | Community Template CA non-IBHIS user role setup | ||
RCF (facility 4)OrderConnect Facility 2181 | 12th Street Residential | 12S | 207 | Bend, OR | Internal Program (Stacie Brennekke) | Sub Acute Progress Notes | Sub Acute Progress Notes Viewer | Telecare Individual Service Plan | Telecare Individual Service Plan Report | Telecare Client Face Sheet | n/a | n/a | N | Y | RCF root - OR residential inpatient user role setup | |
| 72nd Avenue Recovery Center | 72A | 202 | Portland, OR | Internal Program (TBD - Amy Lugo) | Sub Acute Progress Notes | Sub Acute Progress Notes Viewer | Telecare Individual Service Plan | Telecare Individual Service Plan Report | Telecare Client Face Sheet | n/a | n/a | N | Y | RCF root - OR residential inpatient user role setup | ||
| Beck Lane | BLH | 366 | Vacaville, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | N | N | Y | RCF root - PM only user role setup | ||
| Cypress House | CYH | 348 | Oakley, CA | n/a | PM only | PM only | PM only | PM only | PM only | PM only | N | N | Y | RCF root - PM only user role setup | ||
| Deschutes Recovery Center | DRC | 208 | Bend, OR | Internal Program (Stacie Brennecke) | Sub Acute Progress Notes | Sub Acute Progress Notes Viewer | Telecare Individual Service Plan | Telecare Individual Service Plan Report | Telecare Client Face Sheet | n/a | N | N | Y | RCF root - OR residential inpatient user role setup | ||
12S, DRC, EDG | DES | N/A | N/A | |||||||||||||
| Edgecliff Residential | EDG | 206 | Bend, OR | Internal Program (Stacie Brennecke) | Sub Acute Progress Notes | Sub Acute Progress Notes Viewer | Telecare Individual Service Plan | Telecare Individual Service Plan Report | Telecare Client Face Sheet | n/a | N | N | Y | RCF root - OR residential inpatient user role setup | ||
| English Hills Community Crisis | EHC | 371 | Vacaville, CA | n/a | PM Only | PM Only | PM Only | PM Only | ??? | n/a | N | N | Y | RCF root - PM only user role setup | ||
| Gresham Recovery Center | GRC | 201 | Gresham, OR | Internal Program (Donald Logue) | Sub Acute Progress Notes | Sub Acute Progress Notes Viewer | Telecare Individual Service Plan | Telecare Individual Service Plan Report | Telecare Client Face Sheet | n/a | N | N | Y | RCF root - OR residential inpatient user role setup | ||
| Herald House | HHA | 356 | Herald, CA | n/a | PM only | PM only | PM only | PM only | PM only | N | N | Y | RCF root - PM only user role setup | |||
| Multnomah CATC | MCA | 209 | Portland, OR | Internal Program (Shayne Hanson) | PHF Independent Progress Note; PHF Inpatient Progress Note; Telecare Nursing Shift Note | Telecare Progress Note Viewer | PHF Treatment Plan | PHF Treatment Plan Report | Telecare Client Face Sheet | Telecare Initial Psychiatric Evaluation | N | N | Y | Acute Inpatient Programs - PHF user role setup.xls | ||
| Multiple Programs (12S, 72A, DRC, EDG, GRC, MCA, SHO, WRC) | OR | N/A | N/A | |||||||||||||
| Recovery Center @ Sarpy | RCS | 502 | Bellvue, NE | Revenue Cycle (temporary) | n/a | n/a | n/a | n/a | Telecare Client Face Sheet | n/a | N | N | Y | RCF root - PM only user role setup | ||
| Stults House | SHO | 210 | Portland, OR | Internal Program (Donald Logue) | Sub Acute Progress Notes | Sub Acute Progress Notes Viewer | Telecare Individual Service Plan | Telecare Individual Service Plan Report | Telecare Client Face Sheet | n/a | N | N | Y | RCF root - OR residential inpatient user role setup | ||
| Ventura Horizon View | VHV | 333 | Camarillo, CA | Internal Program (Summer Barraza, Sean Blum) | Sub Acute Progress Notes | Sub Acute Progress Notes Viewer | ??? | ??? | ??? | ??? | N | N | Y | RCF root - VHV user role setup | ||
| Woodburn Recovery Center | WRC | 203 | Woodburn, OR | Internal Program (Selena Ortiz) | Sub Acute Progress Notes | Sub Acute Progress Notes Viewer | Telecare Individual Service Plan | Telecare Individual Service Plan Report | Telecare Client Face Sheet | n/a | N | N | Y | RCF root - OR residential inpatient user role setup | ||
PHF (facility 1)OrderConnect Facility 2180 | Clark County E&T (CLOSED ) | CWA | 251 | Vancouver, WA | Internal Program (Kathe Hodges) | PHF Independent Progress Note; PHF Inpatient Progress Note; Telecare Nursing Shift Note | Telecare Progress Note Viewer | PHF Treatment Plan | PHF Treatment Plan Report | Telecare Client Face Sheet for PHF | Telecare Initial Psychiatric Evaluation | N | N | Y | ||
| Heritage Psychiatric Health Facility | HER | 155 | Oakland, CA | Internal Program (Jevanie Jeffrey) | PHF Independent Progress Note; PHF Inpatient Progress Note; Telecare Nursing Shift Note | Telecare Progress Note Viewer | PHF Treatment Plan | PHF Treatment Plan Report | Telecare Client Face Sheet for PHF | Telecare Initial Psychiatric Evaluation | N | N | N | Acute Inpatient Programs - PHF user role setup.xls (Last update 2/7/20) | ||
| King County E&T | KET | 255 | Federal Way, WA | Internal Program (Jade Wright) | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | PHF root - PM only user role setup INP | ||
| Mark Reed E&T | MET | 263 | McCleary, WA | ??? | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | PHF root - PM only user role setup INP | ||
| North Sound E&T | NSW | 253 | Sedro-Woolley, WA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | Telecare Client Face Sheet for PHF | PM Only | N | N | Y | PHF root - PM only user role setup INP | ||
| North Sound Peer Bridger | NSB | 258 | Sedro-Woolley, WA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | PHF root - PM only user role setup INP | ||
| Olympia Next Steps | ONS | 266 | Olympia, WA | Internal Program (Jennifer Becker) | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | Y | PHF root - PM only user role setup INP | |||
| Pierce County E&T | PWA | 250 | Milton, WA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | ??? | PM Only | N | N | Y | PHF root - PM only user role setup INP - PWA only | ||
| Riverside Psychiatric Health Facility | RCP | 322 | Indio, CA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | Telecare Client Face Sheet for PHF | PM Only | N | N | N | PHF root - PM only user role setup INP | ||
| Riverside Crisis Center (NO PROGRAM USERS) | RCC | 323 | Indio, CA | n/a | n/a | n/a | n/a | n/a | n/a | n/a | N | N | N | n/a | ||
| Santa Cruz Psychiatric Health Facility | SCZ | 194 | Santa Cruz, CA | Internal Program (Vanessa Mathews, Elizabeth Ramirez, Joanna Affolter) | PHF Independent Progress Note; PHF Inpatient Progress Note; Telecare Nursing Shift Note | Telecare Progress Note Viewer | PHF Treatment Plan | PHF Treatment Plan Report | Telecare Client Face Sheet for PHF | Telecare Initial Psychiatric Evaluation | N | N | Y | Acute Inpatient Programs - PHF user role setup.xls (Last update 2/7/20) | ||
| Santa Cruz Crisis (USING COUNTY AVATAR) | SCC | 195 | Santa Cruz, CA | n/a | n/a | n/a | n/a | n/a | n/a | n/a | N | N | N | n/a | ||
| Targeted Case Management - Clark County | TCM (**note: moved to the ACT root as TCM2**) | 252 | Vancouver, WA | Internal Program (Kathe Hodges) | n/a | n/a | n/a | n/a | Telecare Client Face Sheet for PHF | Telecare Initial Psychiatric Evaluation | N | N | Y | n/a | ||
| Shelton E&T | SET | 264 | Shelton, WA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | ??? | n/a | N | N | Y | PHF root - PM only user role setup INP | ||
| Shelton Next Steps | SNS | 265 | Shelton, WA | Revenue Cycle | PM Only | PM Only | PM Only | PM Only | ??? | N | N | Y | PHF root - PM only user role setup INP | |||
| Telecare El Dorado PHF | TED | 325 | Placerville, CA | Internal Program (Maureen Delapp) | PHF Independent Progress Note; PHF Inpatient Progress Note; Telecare Nursing Shift Note | PHF Treatment Plan | PHF Treatment Plan Report | Telecare Client Face Sheet for PHF | Psychiatric Evaluation 1.0 | N | N | Y | PHF root - acute inpatient user role setup TED | |||
| Thurston Mason E&T Crisis Triage | TTM | 254 | Olympia, WA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | Y | PHF root - PM only user role setup INP | |||
| Thurston Mason E&T | TME | 259 | Olympia, WA | Internal Program (Jennifer Becker) | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | Y | PHF root - PM only user role setup INP | |||
| Thurston Mason Transitional Housing (CLOSED) | TMH | 260 | Olympia, WA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | Y | PHF root - PM only user role setup INP | |||
| Thurston County MOT/ICM | MCT (**note: moved to the ACT root as MCT2**) | 256 | Olympia, WA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | N | n/a | |||
| Mason County MOT/ICM | MCM (**note: moved to the ACT root as MCM2**) | 257 | Shelton, WA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | PM Only | N | N | N | n/a | |||
| Multiple Programs (CWA, KET, NSW, NSB, TCM, TTM, TME, TMH, MCT, MCM) | WASH | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | N/A | |||
| Willow Rock Adolescent Center | WLR | 169 | San Leandro, CA | Revenue Cycle (temporary) | PM Only | PM Only | PM Only | PM Only | Telecare Client Face Sheet for PHF | PM Only | N | N | Y | PHF root - PM only user role setup INP | ||
SNF (facility 2) | Garfield Neurobehavioral Center | GAR | 116 | Oakland, CA | n/a | n/a | n/a | n/a | n/a | Telecare Client Face Sheet SNF | PM Only | N | N | N | SNF root - PM only user role setup | |
| Morton Bakar Center | MBC | 101 | Hayward, CA | n/a | n/a | n/a | n/a | n/a | Telecare Client Face Sheet SNF | PM Only | N | N | N | SNF root - PM only user role setup | ||
| La Paz Gero Psychiatric | PAZ | 107 | Paramount, CA | n/a | n/a | n/a | n/a | n/a | Telecare Client Face Sheet SNF | PM Only | N | N | N | SNF root - PM only user role setup | ||
| Note: Avatar users from the following locations are NOT using Telecare's version of Avatar. Direct them accordingly: | ||||||||||||||||
| Program | Direct them to (1st contact): | (2nd contact): | ||||||||||||||
| *Ventura County (VISTA/ROR) | askavatar.team@ventura.org | N/A | ||||||||||||||
| *Santa Cruz County Crisis/CSP (SCC) | 831-454-4657 - Santa Cruz County Support | N/A | ||||||||||||||
| *San Mateo County (Cordilleras) | Alys Herring <aherring@smcgov.org> | N/A | ||||||||||||||
| Thurston/Mason BHO | Lois Kim 360-763-5821 | |||||||||||||||
| Riverside | ?? | ?? | ||||||||||||||
| El Dorado | ?? | ?? | ||||||||||||||
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